1. General
1.1. The corporate website of Shuk Otef Israel (hereinafter: the "Website") presents the activities of the company, its farmers, its products and the values at the heart of our work. We place great importance on providing equal, accessible service to the public at large, and to people with disabilities in particular.
1.2. This statement is intended to describe the accessibility measures implemented on the Website and in the company's operations, and to clarify how you can contact us regarding any accessibility matter.
1.3. The company acts, as far as possible, in accordance with the Equal Rights for Persons with Disabilities Law, 5758-1998, and the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Service), 5773-2013, as well as the principles of the Israeli standard for web content accessibility.
2. Website Accessibility
2.1. The Website was designed and built with the aim of enabling comfortable and accessible use, as far as possible, for a wide range of users, including people with disabilities.
2.2. Among other measures, the following accessibility adjustments have been implemented on the Website:
- Use of a hierarchical heading structure that supports navigation via screen readers.
- Clear text with sufficient contrast against the background (as far as possible).
- Keyboard navigation across most areas of the Website, without the need for a mouse.
- The addition of alternative text (alt) to the main corporate images, wherever possible.
- Use of legible fonts and text sizes that can be enlarged using the browser's standard functions.
- Adaptation for display on mobile devices (responsiveness), wherever the graphic structure allows.
2.3. The Website is reviewed and updated from time to time in order to improve accessibility, but it is possible that some pages or components do not yet fully meet the requirements of the standard.
2.4. The Website was developed and made accessible, as far as possible, in accordance with Israeli Standard IS 5568 Part 1 for web content accessibility, which is based on the W3C guidelines — WCAG 2.0 Level AA — subject to technological and business limitations.
3. Technological Compatibility
3.1. The Website was designed to support common modern browsers, such as Chrome, Firefox, Edge and Safari in their up-to-date versions.
3.2. The Website can also be used with common screen readers, subject to the settings of the device and browser available to the user.
3.3. For the best user experience, we recommend using an up-to-date browser and a stable, working internet connection.
4. Content and Elements That Are Not Fully Accessible
4.1. Despite our efforts, it is possible that some of the content or components on the Website are not yet fully accessible. Among other things, there may be limitations in the following areas:
- Images or video materials that do not have a full textual description.
- Documents and content uploaded by a third party or embedded from external systems.
- Older content that has not yet undergone full accessibility adaptation.
4.2. We continue to work on improving accessibility on an ongoing basis, in accordance with the company's resources and capabilities, and we advance additional adjustments wherever possible.
4.3. If you have come across content, a service or information on the Website that is not sufficiently accessible, you may contact us using the contact methods listed below, and we will make an effort to provide the information or service through alternative accessible means (for example: by email, by telephone or in an alternative accessible file).
5. Accessibility of Customer Service
5.1. We strive to provide accessible service through the company's various communication channels as well.
5.2. You may contact us with a request to receive accessible information, assistance in completing actions presented on the Website, or any other inquiry related to accessibility.
6. How to Contact Us Regarding Accessibility
6.1. If you have encountered any difficulty in using the Website, or if you have a suggestion for improving the accessibility of the Website or the service, we would be glad to hear from you. You can contact us regarding accessibility matters through the following means:
- Via the "Contact Us" form on the Website.
- By email: support@salkniyot.co.il
- By phone: 058-788-5771 (Sunday–Thursday, 09:00–18:00)
6.2. When contacting us about accessibility, please note, as far as possible:
- A description of the problem.
- The address of the page where you encountered the difficulty (URL).
- The type of browser/device and the assistive tools you used (for example: screen reader, display magnification, etc.).
6.3. We are committed to handling accessibility inquiries seriously and as quickly as possible, and to assisting in finding an alternative solution where necessary.
7. Accessibility Maintenance and Statement Updates
7.1. The company reserves the right to update the Website and this accessibility statement from time to time, in accordance with technological, business or legal changes.
7.2. This accessibility statement was last updated on: 07.12.2025.
7.3. Continued use of the Website after the statement has been updated constitutes agreement to its updated version, as published on the Website.